Configure an SFTP Client
To download your backup, you must use an SFTP (Secure File Transfer Protocol) client. Filezilla is a free, open-source file transfer client that supports SFTP:
If you wish to script a regular download of your backup, we suggest using putty SFTP (PSFTP):
http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html
Once you have registered for the service, we will provide you with the SFTP site address, username and password.
Restoring your database:
There are two files available for download, Full.bak.gpg and Diff.bak.gpg. Full.bak.gpg is a full backup, run once a week on Saturday morning. Diff.bak.gpg is a differential backup created daily. To restore your database to the most recent backup, download, decrypt, and restore both files using SQL Server Manager.